Terms and Conditions
REFUNDS AND CANCELLATIONS
Cancellations made 7 days before the scheduled session start time are eligible for a 100% refund. Cancellations within 7 days of the scheduled session start time are eligible for a 50% refund. If you need to reschedule your shoot within 5 days of shoot date, there is no charge. If you would like to reschedule within 48 hours you will lose 50% of your booking fee. Cancellations or no shows within the 48 hour period prior to their session will not receive any refund under any circumstances and are non-transferable.
WHAT YOU CAN BRING TO THE STUDIO
We do not allow paint or soil into the studio. If you intend to use any liquids or gases, please gain permission prior to making a booking. We have a strict no alcohol rule in our studio. Please respect the rules or you could face being evicted from the studio with no refund.
TERMINATION
KN Creative Studio reserves the right to terminate any hire contract if the client (or any subordinate and third parties employed by them) are in breach of any of the Terms and Conditions.
OVERTIME
The client, their team and any third party must arrive and leave within the session time booked. Users must allow reasonable time for set up and packing away of equipment, setting up and packing away is considered as part of your session time. Overtime will be charged at £65 per hour. Overtime will be automatically taken if the client isn’t out of the studio in time.
FIRE SAFETY
No fire or smoke is permitted on the premises.
CHILDREN
Children under the age of 18 must be supervised by a parent, guardian or responsible adult at all times whilst on the premises.
CLEANING FEE
All studio rooms must be left in the same state as they were found. If the studio is left extremely unclean then a cleaning fee from £40 upwards (depending on the mess) will be automatically charged from your credit/debit card.
ANIMALS
Animals are allowed in the studio but MUST be agreed beforehand and have written consent by KN Creative Studio. We also charge a £45 cleaning fee if you’d like to bring an animal to the studio.
BREAKAGES, LOSSES AND DAMAGES
The client hiring the studio is responsible for all breakages, losses or damages caused to the studio or equipment by him/her, or any other person, during the use of the studio. All equipment and services are supplied by KN Creative Studio entirely at the risk of the client. KN Creative Studio shall not be liable for any loss or damage to materials or props or equipment, including consequential loss and loss of profit however caused, arising out of the use or the inability to use the equipment supplied or agreed to be supplied.
No alterations, decorations or additions to the studio are permitted without the written consent of KN Creative Studio. The client shall pay any costs incurred by KN Creative Studio arising out of any breach of these conditions.
The client must notify KN Creative Studio at the time of supply if the condition of the equipment is not acceptable. KN Creative Studio shall not be liable to the client for any loss, damage, expense, or for any consequential loss (including loss of profit) whatsoever or howsoever arising out of or in connection with any of the following: any damage to or loss of property by the Client or the Clients servants or agents or any third party; any breakdown, stoppage or failure of the facilities and equipment provided in the studio or any other equipment supplied to the client by KN Creative Studio.
KN Creative Studio cannot be held responsible for any breakages, losses, damages or theft.